Growth Navigator
by TBK Consult

Last updated: 28 October 2026 · Growth Navigator and related TBK Consult enquiry and booking services

This notice explains how we handle personal information when you visit Growth Navigator, complete an assessment or application, request guidance or book a conversation with TBK Consult.

TBK Consult Cph. ApS (trading as TBK Consult), CVR 46030931, is the data controller for personal information submitted to TBK Consult through Growth Navigator and its ClickFunnels pages.

Contact: Steen Helmer · Vejlesøparken 3, DK-2840 Holte, Denmark · she@tbkconsult.com · +45 4040 9099.

When you request guidance or apply for a programme, we collect the contact and business information you submit, such as your name, work email, company, role, website, goals, challenges and preferred timing. The submission is stored in ClickFunnels, and an internal email notification alerts Steen to the contact and form. Steen reviews the full submission and replies personally within 1–3 business days. Submitting is not automatic acceptance, enrolment or payment, and does not subscribe you to marketing.

Assessment sharing is voluntary. Completing an assessment and viewing your result does not automatically send it to Steen. Choose “Send result to Steen” to open a prepared message in your own email application; you can review, edit or discard it, and Steen receives it only if you send it. You can also copy the report and email it yourself. Choose “Book a meeting and share my result” to open Calendly with your report or summary, a result link where applicable, and Growth Navigator source information. Calendly receives those URL parameters as the page opens, before you complete a booking or choose an option in its cookie banner. Steen receives the shared result with your completed booking. Opening Calendly alone does not book a meeting. Result links may contain encoded answers; encoding is not encryption. Anyone with a result link may be able to read the result. Share only information you intend to disclose. Hosting and scheduling providers may still process technical visit data.

Our pages and tracking links may record technical and usage data such as pageviews, clicks, referral details, browser information and IP addresses. Please do not submit sensitive personal data or confidential client information through our forms.

Enquiries, applications and meeting requests: to respond, assess fit, recommend appropriate services and arrange follow-up. Depending on the circumstances, the basis is steps towards a contract at your request (GDPR Article 6(1)(b)) or our legitimate interest in handling professional enquiries (Article 6(1)(f)).

Customer relationships: to provide agreed services, manage communication and keep necessary records (Article 6(1)(b), where applicable, and Article 6(1)(f)). Legal and accounting records are processed where required by law (Article 6(1)(c)).

Service improvement and basic measurement: to understand which pages, links and programmes attract interest, based on legitimate interests where permitted by law (Article 6(1)(f)). Where non-essential cookies or similar technologies require consent, we rely on that consent.

Marketing emails: we send newsletters or promotional emails only where we have the necessary permission or another valid legal basis under applicable marketing rules. Submitting a Growth Navigator form does not, by itself, subscribe you to marketing.

We may classify a request as New – Review, Sales-ready, Nurture or Not a fit using information you provide. These labels help us prioritise relevant responses.

A person reviews leads before deciding whether they should be transferred to our CRM. We do not use solely automated decision-making that produces legal or similarly significant effects on individuals.

We use ClickFunnels for pages, forms, contact storage and internal email notifications; ChatGPT Sites/OpenAI for assessment hosting; Calendly for meeting bookings; Microsoft 365 for business communications; and HubSpot where information is recorded for business follow-up. If you email an assessment report, your email provider also processes that message. Hosting and scheduling providers may process technical visit data under the arrangements applicable to their services.

If you choose to visit LinkedIn or the B2B Software Growth Academy on Skool, those services handle information under their own privacy terms. We do not sell your personal data to advertisers.

Some service providers may process information outside the EU/EEA. Where GDPR requires safeguards, transfers must rely on a valid legal mechanism, such as an adequacy decision or the European Commission's Standard Contractual Clauses, together with any required supplementary measures. Contact us for information about safeguards relevant to your data.

For enquiries and applications that do not lead to an engagement, we review the information for deletion no later than 12 months after the last meaningful contact. We delete information that is no longer needed. If a concrete continuing purpose justifies retaining particular information, we document that purpose and a further review date. This is a review deadline, not a blanket permission to keep all information for 12 months.

We review synthetic test records and HAR diagnostic files for deletion within 30 days after the relevant support case is closed. Any retained evidence is limited to what remains necessary and is redacted where practical. A cancelled test booking is not assumed to have deleted all associated records or messages.

For an ongoing customer engagement, we retain information as needed to deliver and administer the agreed service. Accounting records and information needed for a specific legal obligation or claim are handled separately for the applicable period or documented need. The enquiry review deadline does not apply to accounting records.

Provider security logs, backups and cookie lifetimes have separate retention arrangements. Our review deadlines do not guarantee that all provider copies disappear at the same time. You may request deletion or information about retention relevant to your data at she@tbkconsult.com, subject to applicable legal exceptions.

ClickFunnels pages and tracked links may use technical data to operate forms and count visits or clicks. A click is not the same as a confirmed meeting booking. Non-essential cookies and similar tracking technologies require appropriate consent where applicable.

The cookie policy for our main website is available at https://tbkconsult.com/cookies/. Technology and cookies on third-party booking or community websites are governed by their respective notices. The main-site cookie notice may not cover every ClickFunnels-specific technology.

Subject to applicable conditions, you may request access, correction, erasure, restriction, data portability or object to processing. You can object to direct marketing at any time. Where processing is based on consent, you can withdraw that consent without affecting prior lawful processing.

To exercise your rights, email she@tbkconsult.com. You may also complain to the Danish Data Protection Agency (Datatilsynet) at https://www.datatilsynet.dk.

We use appropriate organisational and technical measures to protect personal information, including access controls and service-provider safeguards. No online service is risk-free.

We may update this notice when our services or data practices change. The updated date will appear at the top of this page.

Questions about your data? Contact she@tbkconsult.com.